Modern hotels are generally found in large buildings, with a number of staff to keep all aspects of the operation running smoothly. From the concierge and reception desk, to the kitchen, maintenance and events team, everyone needs to keep in touch to ensure the best possible service is provided to customers.
To be able to provide the hotel guest with a comfortable environment to spend their night, they do not want to be distracted by beeping radio tones or loud communications overhead from nearby handsets. To ensure that the customer experience lives up to their expectations Motorola Solutions and Hytera have put a number of radio features in place.
Having the ability to put your radio in a silent or ‘covert’ mode is important for hotel staff. These features usually turn off the display, visible LEDs and audible tones, preventing the radio from being a distraction in an interaction with a guest. Vibration alerts are another step that can be taken to make sure you don’t miss an alert without distracting anyone.
Roadphone NRB will be able to come to your hotel(s) and carry out a site survey, from which we will be able to advise the ideal configuration based on the building you are working in. Larger hotels may require a repeater system to enable complete coverage and also allow you to run a number of more advanced features such as job ticketing.
Small hotels may be able to operate on back to back mode, which is where the radios talk directly to each other rather than relaying back to a base station (system). This is usually only an option for smaller buildings as the material used in construction, such as steel and concrete, can absorb a lot of radio signal giving you poor coverage.
Roadphone NRB offer a number of slim radios that are small and lightweight that can be clipped to the belt, when paired with a wireless earpiece designed for easy, reliable wireless communications. What’s more, adopting a solution from the world’s leading radio manufacturers gives your guests piece of mind that they’re staying in a high quality establishment.
Two-way radios can be broken down into two main areas - Licensed Radio & Unlicensed PMR446 Radio . Both of these types of radio operate in essentially the same way, but the output power of the radios, coverage area and number of other users on the channel varies.
So, what’s the difference between Licensed and Unlicensed? Unlicensed radios operate on PMR446 frequencies, and are limited by law to 0.5W of output power, that’s only 1/10th of the output of a licenced handheld radio. This limits the range of the radios, which, like any other radio, can vary greatly depending on the terrain and number of buildings in the area. License-free frequencies are common across most of Europe, which makes them ideal for use in both the UK and when oversees.
Licensed radios have a maximum output power of 5W for handportables, and 25W for vehicle mobile units. The increased power helps with increasing coverage, and as licensed spectrum is controlled by the local licensing authority (OFCOM in the UK), the chances of encountering other users or interference on your frequency are reduced. You need to pay for licensed frequencies, and the cost varies depending on what your requirements are, how congested the spectrum is, and where you are located. Contact us, and we’ll advise you on the best approach to take.
UHF (ultra-high frequency) and VHF (very high frequency) are both bands of frequency spectrum which can be used to make two-way radios communicate. Your decision will depend on a variety of factors; what frequency spectrum is available, have you got existing radios you’d like to integrate with, and which option will provide the best coverage and performance for your needs.
Most of the leading radios from Motorola Solutions and Hytera are available in both UHF and VHF, and your trusted advisor at Roadphone NRB will advise you on what’s best for you.
Integrated ticketing system which allows dispatchers to create, assign and track job tickets through the radio network.
Alarms & Lone Worker
Messages at specific time intervals to confirm workers wellbeing, managers are reassured that their employees are safe.
Make voice announcements from the control room, to groups or individuals.
Use text messaging when discretion is required or routine communication needs to be delivered.
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